Medical Front Desk Receptionist

Linda D. Opgenorth

Fallbrook, CA 92028[760-419-9407] linda.opgenorth@gmail.com

Objective To obtain a Front Office position that will allow me to utilize my acquired

skills and knowledge in a customer service environment while

contributing to the goals of the company

Skills Strong Customer Relations Skills Operate Telephone Switchboard

Microsoft Office Suite Word Processing and Typing

Filing/Data Entry 10-key Calculator

PROFESSIONAL EXPERIENCE

Office Team/Medical Professionals Oceanside/Escondido 5-2015- Present

Medical Receptionist Positions Short Term Temporary Assignments

Nurse Finders/Arch Health Partners Poway, CA 5-2014-3-2015

Patient Services Representative (Float)

Used EMR ( Electronic Medical Records) to enter all information

Verified insurance and demographic information

Scheduled future appointments and testing

Provided excellent and professional patient service to everyone

Graybill Medical Group Escondido, CA 6-2013-6-2014

Front Office Receptionist (Per Diem)

Scheduled future appointments and procedures and how to prepare for them

Registered patients for appointments and procedures

Verified insurance and demographic information and enter it into the Nextgen data

Office Team~{Tri-City Medical Center} Carlsbad, CA 8-2011-5-2012

Patient Access Representative (Contract Completed)

Responsible for welcoming and checking in patients for appointments

Obtained and entered demographic, clinical, and financial information into the Cerner System

Explained admissions forms and policies and obtained signatures and payments

Verified insurance eligibility and obtained physician referrals and authorizations

Mission Internal Medical Group Mission Viejo, CA 1-2010-8-2011

Medical Front Office

Responsible for checking and verifying the accuracy of medical records and insurance information of patients

Accurately preparing and maintaining patient's medical charts

Handled the responsibilities of responding to high volume of calls and scheduling appointments

Entered patient's information into the NextGen computer system

Mancon~{Naval Weapons Detachment} Fallbrook, CA 12-2008-9-2009

Security Dispatch (Contract Completed)

In charge of daily dispatch operations for a secured Naval Base Generated and assisted with dispatch release of incoming traffic by using military 10 codes radio Recorded and maintained files of traffic stops, deliveries, events and other daily incidents into the Cleoc database Monitored and secured location with detection cameras

Plug Connection Vista, CA 8-2007-10-2008

Customer Service Representative

Obtained customer's product orders and entered items into the Picas database

Prepared invoices, shipped documents and contracts Kept records on the use of damaged or lost items and reconciled these issues Attended Trade Show Events and increased new prospective customers and brokers

Fallbrook Hospital Fallbrook, CA 9-2002-8-2006

Patient Admissions Secretary/Scheduler

Handled admissions procedures; scheduled and admitted patients in the hospital Verified insurance coverage and demographic information and entered it into the HMS and Pro-Med database Obtained authorizations for procedures and tests ordered by attending physicians Answered high volume of telephone calls

Explained hospital regulations such as payments and visiting hours

Education:

Bachelor of Arts in Social Science-- University of Denver—Denver, Colorado

  • ID#: 92908
  • Location: Fallbrook, CA , 92028

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