Hotel Front Desk Agent

Stanislava  R.  Panayotova


861 E Alvarado, Fallbrook, CA, 92028


Cell: 508-524-2733


Email: alex_pmr_lp@abv.bg


 


Objective 


Seeking a position as a Hotel Front Desk Agent at “Fairmont Scottsdale Princess” where I can grow and contribute to the company’s profitability while maximizing my experience, positive attitude, and attention to detail.


Qualifications



  • 4 years experience working in receptionist/ front desk roles

  • Multilingual (Fluent in English and Bulgarian, some Russian, some Spanish)

  • Experience with POS systems and equipment



  • Proficient in Microsoft Office and similar applications


 


Work Experience


Baskin Robbins


 Oceanside, CA


        Assistant Manager  01/2016 – Present



  • Consult with customers to provide information about products or services

  • Take or enter orders and prepare product in timely manner

  • Handle transactions using POS system


 


Palmer House Inn


Falmouth, MA 06/2011 – 10/2015


       Receptionist



  • Greet clients and provide information

  • Answer calls and schedule appointments

  • Create reports and file documents



  • Resolve customer problems or complaints


 


Belitca Hotel  


Primorsko, Bulgaria 06/2013 – 09/2013


       Receptionist



  • Greet clients and provide information

  • Answer calls and schedule appointments

  • Create reports and file documents


 


Education


Bachelor’s Degree – Marketing & Management (Hospitality/Tourism)



  •  

    • Internation University College - Dobrich, Bulgaria – June 2014




 


High School Diploma (Informational Technology)



  •  

    • Konstantin Preslavski – Burgas, Bulgaria – June 2008




 

  • ID#: 141168
  • Location: Fallbrook, CA , 92028

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