Banquet Server

Position: Banquet Server
Supervisor: Banquet Manager
Department: Food and Beverage FLSA Status: Non-Exempt
Position Summary To provide all guests with an entertaining and enjoyable dining experience, through quality service in the most efficient manner, at all times.
Essential Functions Performs any necessary pre-shift sidework.
Maintains a clean and sanitary environment. Ensures compliance with all local and state health codes.
Assists in controlling food and beverage costs. Enforces all security measures as outlined by hotel management. Protects the assets of the company.
Checks with the Banquet Captain when coming on duty for specific instructions for the current function and section assignment.
Greets all guests in a courteous manner, displaying a helpful attitude.
Anticipates guests' needs, ensuring guests are provided with water, coffee, tea, or beverages in a timely manner.
Must be able to lift heavy trays of plates (30 lbs.)
Basic Banquet and Wedding Service.
Unloads trays in the service area, racking glassware, scraping plates, and separating silverware.
Practices "clean as you go" techniques of service, including refolding napkins and cleaning between courses, and keeping the station clean, neat, and supplied at all times.
Completes assigned breakdown and closing sidework.
Reports hazardous conditions or broken equipment to the Engineering Department immediately. In an emergency, notifies the Chief Engineer at once.
Position Requirements
Minimum Knowledge: May have need for good communication skills.
Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience.
External and Internal Personal Contact
Communications Daily Verbal Written
Teamwork and Collaboration This job is part of a formal work team within the department.

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